Privacy Policy

At Immediate Bitwave, protecting your privacy and personal information is a fundamental priority. This Privacy Policy explains how we collect, use, store, and protect your data when you use our cryptocurrency trading platform and related services.

By using Immediate Bitwave, you consent to the data practices described in this policy. We encourage you to read this document carefully to understand our approach to privacy and data protection.

Effective Date: January 2026

1. Information We Collect

Personal Information You Provide

When you register for an Immediate Bitwave account and use our services, we collect information that you voluntarily provide, including:

• Account Registration Data: Full name, email address, phone number, date of birth, and residential address
• Verification Documents: Government-issued identification (passport, driver's license, national ID card) and proof of address documents required for identity verification and regulatory compliance
• Financial Information: Bank account details, payment method information, and transaction history
• Communication Data: Information you provide when contacting customer support, including the content of your messages and any attachments
• Preferences: Trading preferences, risk tolerance settings, notification preferences, and other customization choices

Information Collected Automatically

When you access and use the Immediate Bitwave platform, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, unique device identifiers, and mobile network information
• Log Data: IP address, access times, pages viewed, time spent on pages, links clicked, and the page visited before navigating to our platform
• Trading Activity: Information about your trades, including cryptocurrencies traded, trade amounts, timing, and outcomes
• Cookies and Tracking: Data collected through cookies, web beacons, and similar technologies (see our Cookie Policy section below)

Information from Third Parties

We may receive information about you from third-party sources, including:

• Identity verification services that confirm your identity and help prevent fraud
• Payment processors that facilitate your deposits and withdrawals
• Cryptocurrency exchanges and brokers through which trades are executed
• Public databases and credit bureaus where permitted by law

2. How We Use Your Information

Immediate Bitwave uses the collected information for various purposes, including:

Platform Operation and Service Delivery

• Creating and managing your trading account
• Processing your transactions, deposits, and withdrawals
• Executing trades through our AI-powered trading algorithms
• Providing customer support and responding to your inquiries
• Communicating with you about your account and platform updates

Legal and Regulatory Compliance

• Verifying your identity and conducting Know Your Customer (KYC) procedures
• Complying with anti-money laundering (AML) regulations and reporting requirements
• Meeting tax reporting obligations in applicable jurisdictions
• Responding to legal requests and preventing illegal activities
• Enforcing our Terms and Conditions and protecting our legal rights

Platform Improvement and Development

• Analyzing usage patterns to improve platform functionality and user experience
• Developing new features and services based on user needs
• Conducting research and statistical analysis
• Testing and troubleshooting technical issues

Security and Fraud Prevention

• Detecting, preventing, and investigating fraudulent activities or security breaches
• Monitoring for suspicious account activity
• Protecting the integrity of the platform and our users

Marketing and Communications (with your consent)

• Sending promotional materials about our services and features
• Providing personalized recommendations based on your trading activity
• Conducting surveys and requesting feedback

3. How We Share Your Information

Immediate Bitwave does not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating the platform and delivering services. These include:

• Payment processors and financial institutions
• Identity verification services
• Cloud hosting providers
• Customer support platforms
• Analytics and data processing services

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain confidentiality and security.

Cryptocurrency Exchanges and Brokers

To execute trades on your behalf, we share necessary information with our partner cryptocurrency exchanges and licensed brokers. This typically includes basic account information and trade instructions.

Legal and Regulatory Authorities

We may disclose your information when required by law or in response to:

• Court orders, subpoenas, or other legal processes
• Requests from law enforcement or regulatory agencies
• Requirements to comply with applicable laws and regulations
• Protection of our legal rights or the rights of others

Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change via email or prominent notice on our platform.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

• Encryption: All data transmission is protected using 256-bit SSL/TLS encryption, the same standard used by major financial institutions
• Secure Storage: Personal information is stored on secure servers with multiple layers of protection
• Access Controls: Strict limitations on who can access personal data, with authentication requirements and activity logging
• Regular Security Audits: Ongoing security assessments and penetration testing to identify and address vulnerabilities

Organizational Safeguards

• Employee training on data protection and privacy best practices
• Confidentiality agreements with all staff and service providers
• Incident response procedures for potential security breaches
• Regular updates to security protocols based on emerging threats

Your Security Responsibilities

While we implement strong security measures, you also play a crucial role in protecting your account:

• Choose a strong, unique password for your Immediate Bitwave account
• Enable two-factor authentication (2FA) for additional account protection
• Never share your account credentials with anyone
• Use secure internet connections when accessing your account
• Log out of your account when using shared or public devices
• Promptly report any suspicious activity to our support team

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Active Accounts: Information associated with active accounts is retained for the duration of your relationship with Immediate Bitwave.

Closed Accounts: After you close your account, we may retain certain information for legitimate business purposes and legal compliance, including:

• Compliance with financial regulations and tax laws (typically 7 years)
• Fraud prevention and security purposes
• Resolution of disputes and enforcement of our agreements
• Compliance with legal obligations and requests from authorities

Anonymized Data: We may retain anonymized or aggregated data indefinitely for analytical and research purposes. This data cannot be used to identify you personally.

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.

Correction and Update

You can update most of your personal information directly through your account settings. For information you cannot update yourself, you may request corrections by contacting our support team.

Deletion

You may request deletion of your personal information, subject to certain exceptions such as legal obligations, ongoing disputes, or fraud prevention requirements.

Restriction of Processing

In certain circumstances, you may request that we restrict how we process your personal information.

Objection to Processing

You may object to our processing of your information for certain purposes, such as marketing communications.

Withdrawal of Consent

Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time.

7. Cookies and Tracking Technologies

Immediate Bitwave uses cookies and similar tracking technologies to enhance your experience and analyze platform usage.

What Are Cookies?

Cookies are small text files stored on your device when you visit our platform. They help us recognize you on subsequent visits and remember your preferences.

Types of Cookies We Use

• Essential Cookies: Necessary for the platform to function properly. These enable core features like account access and security.
• Functional Cookies: Remember your preferences and settings to provide a personalized experience.
• Analytics Cookies: Help us understand how users interact with the platform so we can improve functionality and user experience.
• Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns (only with your consent).

Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Note that disabling cookies may affect your ability to use certain features of our platform.

8. Children's Privacy

Immediate Bitwave is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are under 18, please do not use our platform or provide any information to us.

If we become aware that we have collected personal information from a child without appropriate parental consent, we will take steps to delete that information promptly.

Parents or guardians who believe their child has provided personal information to Immediate Bitwave should contact us immediately.

9. International Data Transfers

Immediate Bitwave operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws. This may include:

• Standard contractual clauses approved by relevant authorities
• Transfers to countries recognized as providing adequate data protection
• Other legally approved transfer mechanisms

10. Third-Party Websites and Services

The Immediate Bitwave platform may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy applies only to Immediate Bitwave.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit or services you use.

Providing information to third-party sites or services is at your own risk, and we have no control over how they collect, use, or share your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Posting the updated policy on our platform with a new "Effective Date"
• Sending an email notification to the address associated with your account
• Displaying a prominent notice on the platform

Your continued use of Immediate Bitwave after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: privacy@immediatebitwave.com

Phone: 1-800-555-1234 (Canada)

Mail: Immediate Bitwave Privacy Office, Toronto, Ontario, Canada

We will respond to all legitimate privacy inquiries within 30 days. If you're not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.